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There are a few core principles that guide effective root cause analysis, some of which should already be apparent. Instead of a news editor just fixing every single omitted Oxford comma, she will prevent further issues by training her writers to use commas properly in all future assignments. But if we donРІР‚в„ўt actually diagnose the real root cause of a problem weРІР‚в„ўll likely have the same exact problem over and over. Solving a large number of problems looks like something is getting done. Treating the individual symptoms may feel productive. Instead of just treating the symptoms of a football playerРІР‚в„ўs concussion, for example, root cause analysis might suggest wearing a helmet to reduce the risk of future concussions. We can use RCA to also modify core process and system issues in a way that prevents future problems. Analysis is only as good as what we do with that analysis, so the third goal of RCA is important. The third goal is to apply what we learn from this analysis to systematically prevent future issues or to repeat successes.

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The second goal is to fully understand how to fix, compensate, or learn from any underlying issues within the root cause. The first goal of root cause analysis is to discover the root cause of a problem or event. Looking beyond superficial cause and effect, RCA can show where processes or systems failed or caused an issue in the first place. Root cause analysis can be performed with a collection of principles, techniques, and methodologies that can all be leveraged to identify the root causes of an event or trend. RCA assumes that it is much more effective to systematically prevent and solve for underlying issues rather than just treating ad hoc symptoms and putting out fires. Root cause analysis (RCA) is the process of discovering the root causes of problems in order to identify appropriate solutions. In this article, weРІР‚в„ўll define root cause analysis, outline common techniques, walk through a template methodology, and provide a few examples. To solve or analyze a problem, weРІР‚в„ўll need to perform a root cause analysis and find out exactly what the cause is and how to fix it. But these solutions only consider the symptoms and do not consider the underlying causes of those symptoms-causes like a stomach infection that requires medicine or a busted car alternator that needs to be repaired. To get around without a car, we might take the bus and leave our broken car at home. To stop throwing up at work, we might stay home with a bucket.

For each of these examples, we could just find a simple remedy for each symptom. If our business is underperforming (or overperforming) in a certain area, weРІР‚в„ўll try to find out why. If our car stops working, weРІР‚в„ўll ask a mechanic to find the root cause of the problem. If weРІР‚в„ўre sick and throwing up at work, weРІР‚в„ўll go to a doctor and ask them to find the root cause of our sickness. The easiest way to understand root cause analysis is to think about common problems. Reference Materials Toggle sub-navigation.Teams and Organizations Toggle sub-navigation.

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